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Privacy Policy

Introduction

This Privacy Policy describes how Vyavsaay Digiworld Private Limited ("Vyavsaay Digiworld", "we", "us", or "our") collects, uses, and shares personal information when you use our Profile and Lead Management Android Application ("Bookinz Business").

1. Information We Collect
  • Information You Provide: When you use the App, you may provide us with information such as your name, email address, phone number, and other relevant contact details.
  • Automatically Collected Information: We may collect certain information automatically when you use the App, such as device information (e.g., device model, operating system version), IP address, usage data, and cookies.
2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and improving the App's functionality.
  • Communicating with you and responding to your inquiries.
  • Analyzing usage trends and preferences to enhance user experience.
  • Enforcing our Terms of Use and other legal agreements.
3. Information Sharing

We may share your personal information with third parties only in the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect the rights and safety of our users and others.
4. Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain the personal information you provide to us for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means that we may retain your personal information indefinitely, even after you have ceased using the Profile and Lead Management Android Application ("Bookinz Business"), for purposes such as recordkeeping, compliance with legal obligations, resolving disputes, and enforcing our agreements. If you wish to request the deletion of your personal information from our records, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. Please note that we may need to retain certain information for legal or administrative purposes, such as to comply with our legal obligations, resolve disputes, or enforce our agreements.

6. Third-Party Services

The Profile and Lead Management Android Application ("Bookinz Business") utilizes third-party services to enhance its functionality. By using our application, you acknowledge and agree that we may share certain information with these third-party service providers, as described below:

  • 1. OTPLess: We utilize OTPLess for OTP (One-Time Password) verification services within the Profile and Lead Management Android Application ("Bookinz Business"). When you use features of our application that require OTP verification, such as account registration or authentication, your mobile phone number may be shared with OTPLess to facilitate the generation and delivery of OTPs. OTPLess may collect and process your mobile phone number and related information solely for the purpose of OTP verification. Please refer to OTPLess's privacy policy for more information about their data handling practices.
  • 2. Razorpay: We have integrated Razorpay as our payment gateway provider to facilitate secure online payments for subscriptions and purchases made through the Profile and Lead Management Android Application ("Bookinz Business"). When you make a payment through our application, certain payment information, such as your name, email address, billing address, and payment card details, may be collected and processed by Razorpay to process the transaction. Please note that we do not store or have access to your complete payment card details; they are securely handled by Razorpay in accordance with their privacy and security practices. We recommend reviewing Razorpay's privacy policy to understand how they handle your payment information.

While we strive to partner with reputable third-party service providers that maintain high standards of data privacy and security, we encourage you to review the privacy policies of OTPLess and Razorpay to understand how they collect, use, and disclose your information.

Please note that our Privacy Policy does not govern the collection, use, or disclosure of your information by third-party service providers, and we are not responsible for their practices. By using the Profile and Lead Management Android Application ("Bookinz Business"), you acknowledge and agree to the collection and processing of your information by OTPLess and Razorpay as described above.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at policies@bookinz.in.

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